Here, you'll find answers to the most common questions people ask LG Hausys
about HI-MACS®. If you are not satisfied with the information on our FAQ, please contact us here or call 866-544-4622.
Do you have a project you wish to share? Send us project detail and pictures of your project to be considered to be featured on our website.
Please use the Contact Us link on the main page.
Our flooring products come in several types of installation methods.
Based on the product chosen, each product will have an installation guide that the technician should follow to insure a proper installation.
Visit the Care and Maintenance page.
If you have any other questions, feel free to contact us.
Each flooring product has many ease of maintenance attributes, there is no wax or sealant required for any special care of our products, unless otherwise noted.
Normal cleaning only requires a mild soap and water or damp cloth with mild cleanser in it.
Please visit our Care and Maintenance page, and contact us if you have any further question.
Each product is developed to meet certain environment conditions.
Please see warranty guide for specific details.
To learn more about a topic that you can’t find on our website, please go to Contact Us on the home page, and complete the contact form.
Please make sure to put the details of your question in the body so we can have the right department contact you.
If you cannot find the look you are seeking in our color gallery, please refer to our distributor representative to see if your project can
have a custom made product for your needs.
A minimum ordering quantity is required for such projects.