LG Hausys
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HI-MACS®
- Our Color
- Other Products
- Inspiration
- For The Trade
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About LG HAUSYS
HI-MACS®
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Viatera®
- Our Color
- Other Products
- Inspiration
- For The Trade
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About LG HAUSYS
Viatera®
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Flooring
- Our Color
- Inspiration
- For The Trade
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About LG HAUSYS
Flooring®
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Company
- Overview
- Sustainability
- Design Center
- Careers
- Customer Service
Frequently Asked Questions
Here, you'll find answers to the most common questions people ask LG Hausys
about HI-MACS®. If you are not satisfied with the information on our FAQ, please contact us here or call 866-544-4622.
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Flooring
How do I share my project on the website?
Do you have a project you wish to share? Send us project detail and pictures of your project to be considered to be featured on our website.
Please use the Contact Us link on the main page.
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Flooring
How do you install your flooring products?
Our flooring products come in several types of installation methods.
Based on the product chosen, each product will have an installation guide that the technician should follow to insure a proper installation.
Visit the Care and Maintenance page.
If you have any other questions, feel free to contact us.
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Flooring
How do I care and maintain our flooring on a daily basis?
Each flooring product has many ease of maintenance attributes, there is no wax or sealant required for any special care of our products, unless otherwise noted.
Normal cleaning only requires a mild soap and water or damp cloth with mild cleanser in it.
Please visit our Care and Maintenance page, and contact us if you have any further question.
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Flooring
How long of a warranty do you offer?
Each product is developed to meet certain environment conditions.
Please see warranty guide for specific details.
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Flooring
Where can I find an Authorized Distributor near me?
Find distributors in your neighborhood using our Distributor Locator
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Flooring
What if I can’t find an answer to my question?
To learn more about a topic that you can’t find on our website, please go to Contact Us on the home page, and complete the contact form.
Please make sure to put the details of your question in the body so we can have the right department contact you.
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Flooring
Where can I find out about career opportunities with LG Hausys?
Visit our job Search page to view all openings and fill out an application
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Flooring
The color and design I am looking for is not listed on the website. Do you have a custom color/design/ size program available?
If you cannot find the look you are seeking in our color gallery, please refer to our distributor representative to see if your project can
have a custom made product for your needs.
A minimum ordering quantity is required for such projects.
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Flooring
Can I download pictures of the samples?
You’ll find a wide choice of high definition images to download by clicking the Download Image button throughout the catalog offering.
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Flooring
How do I contact my local distributor sales rep?
Use our distributor locator located under the find your local distributor contact representative.
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